A 2012 Rand study found that records collection and review consumed nearly three-quarters of litigation expenses. Data has only become more complicated and voluminous since then. By one estimate, the number of emails sent and received worldwide per day will grow 4.6 percent annually, exceeding 250 billion by 2020.
The challenge is not insurmountable, though. Having a proper and defensible process in place helps avoid pitfalls. Conducting discovery can be manageable, even easy, if you follow four fundamental steps that set the stage for a consistent and thorough process:
- Identify the facts and recognize missing pieces
- Confirm what you know
- Interview key players
- Compile data for analysis