PSTs: Handle With Care Lest You Corrupt!
PST files were not designed to be accessed on a shared network and attempting to review email messages stored this way may cause corruption. Further, PST files were designed to be accessed by a single user and attempted access by multiple users may also cause corruption.
While corrupted PSTs can often be repaired, repair attempts may alter e-mail messages. Further, processing options like deduplication may not properly function with repaired PSTs. Even worse, repairing PSTs may inadvertently result in spoliation.
How to Properly Handle PST Files?
Don’t run the risk of corrupting PST files and spoliating evidence by trying to view the e-mail messages through your own Outlook. The ramifications of altering content and metadata are far-reaching and the risks are too great. Have the PST files properly processed first, and then review the e-mail messages in Relativity or another review tool with robust search, redaction and production options.